To place an order, first select the dog product or horse products you wish to purchase and put them into the shopping cart by clicking the button you will find below each of the product pages, follow the directions on the screen and hit the button to complete the secure checkout process.

If you are getting error messages when trying to pay by credit card, please read this first.

Did my order go through?
You'll see all of the shipping charges and the total BEFORE you finalize your order. Once you finalize it, you'll see a confirmation page thanking you for placing an order, and... you will get a email confirmation of the order placed within minutes of placing the order. If you don't see it in your main email box, don't forget to check your junk email box for the order confirmation.

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When you go through the checkout process and finalize your purchase, you will then select the method of payment: we accept all major credit card payments, or... you can use your PayPal account and pay via PayPal express checkout.

eCHECK via PAYPAL We also accept transactions made by shoppers eligible for e-Check Bank Transfers via PayPal, although please be aware that there will be a slight delay in shipping your merchandise before the e-Check clears and is deposited into our account.

PLEASE NOTE your credit card statement charge will read DRESSTHATMANCOM - not to worry, DressThatMan.com Incorporated is the parent company of Equinat-USA.com - for more info about us please read this.

We are confident our site is secure! The payment end of the site uses SSL - Short for Secure Sockets Layer. This is the Internet electronic transaction protocol used to obtain confidential user information, such as credit card numbers. By convention, URLs that require an SSL connection start with https, and if you are looking for it, you'll see that when you go through the checkout process itself. The fact is your credit card information is never even revealed to the staff at Equinat-USA.com because it is encrypted during the checkout process when it is processed through our payment gateway. We do NOT log or store your credit card numbers in a database on the site.

Your personal information is actually more secure here than if you allow someone to pick up your credit card and walk away with it to process your payment for dinner at a restaurant.

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How we protect YOU against Credit Card Fraud
When using a credit card during the checkout process, our shopping cart requires the input of a CCV number. What's that? It's an authentication verification number established by credit card companies to reduce fraud for internet and mail order transactions. It consists of requiring a card holder to enter the CCV number during the checkout time to verify that the card is on hand. This increases our commitment to protect DressThatMan customers from fraud and reduces our exposure to fraudulent charges.

For more fraud prevention measures we have utilize on the site please see this

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How do I find my CVV number on my Credit Card?
The Credit Card Verification number is a non-embossed number printed on the credit card.

For Visa, MasterCard, and Discover cards, the number is located on the back of your card near the top of the signature box. The number is the last 3 digits on the row of numbers.

For American Express cards, the number is located on the front of your card, on the right hand side above your card number. The number on American Express cards is four digits long.

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the billing address does not match the Credit Card entered
the card entered MUST match the billing statement the cardholder receives

incorrect Credit Card number, incorrect expiration date, etc.

We have no control over Credit Card payment authorization and acceptance, the best advice we can give you is to follow the error codes on the screen to determine the problem and correct it.

Sometimes, it can be the fault of our payment gateway - so if you believe you have done everything correctly and the order will not complete, please wait a bit and try again.

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fraudulent orders and identity theft
Our server logs all orders - even those that have failed, along with your IP address of your computer. If you are attempting to place a fraudulent order by using credit cards that are in question as to whether they are yours, or you are using a proxy service in an attempt to hide or mask your true IP address - we will compile this all of this information including the address you are attempting to have merchandise delivered to, and turn it over to the proper authorities and your order will not be processed even IF you manage to get it through. We take fraud and identity theft very seriously at Equinat-USA.com.

fraud alerts and Alternate Shipping Addresses
If you request that your order is shipped to an alternate address, to prevent ourselves and consumers against fraud, you will be required to furnish any or all of the following information before we will ship your order: photo identification, the name of the issuing bank and telephone number which appears on the back of the credit card used, and/or your signature on a copy of the order placed. We reserve the right to refuse any shipment at our discretion.

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